The health protection of our employees, customers and partners is our top priority. At the same time, we ensure that continued smooth and complete deliveries from our warehouse. Our inventories are at record highs.
We took domestic safety measures:
Our employees have been instructed to take preventive hygienic measures (thoroughly washing hands, social distancing, avoiding physical contact such as shaking hands, etc.). We increased and intensified cleaning cycles. Furthermore we established thorough protocols for treating suspected corona cases. Some employees only work from the home office.
Communication stays ensure:
We significantly limited the access of external visitations and therefore kindly ask you to communicate via email and phone. If necessary, please also reach out your personal contact.
We are limiting our own (business) travels significantly and will also rely on the communication lines mentioned above. Our commercial department works digitally and can work remotely if needed. You will be able to reach your contact in any case.
Our production continues largely without restrictions:
So at the moment we see only a small limitation in the delivery capacity of our product range. We do not expect shortages regarding the supply chains of our preliminary products.
On the contrary: We raised the stock from important products Our stock of important products have been raised, enabling us to anticipate and act with the necessary flexibility. If you should wish to increase your own stock we can assist you in this matter. Please contact our team for further information.
Shipping and logistics continue unstintingly:
We are currently collaborating with different haulers all over the world. An inhibition of deliveries is not expected at this moment, there may be longer delivery times. Our partnes have furthermore been instructed to abide by all guidelines regarding social distancing and hygiene. Contacts are reduced to a reasonable minimum. Your guidelines regarding the acceptance of goods will be respected.
We took all necessary measures to guarantee an unfettered production as well as to uphold our full offer of services and to safeguard well-functioning supply chains.
Your requests and assignments will be received and processed in the usual manner. Of course we will also keep you updated on any further developments as well as any further measures taken.
Let us get through this difficult time together by acting carefully, taking care of each other and being considerate!
Your isyexpo team